A director of a company must act in the way they consider, in good faith, would most likely promote the success of the company for the benefit of its members as a whole, taking into account the factors as listed in section 172 of the Companies Act 2006.
Engagement with our shareholders and wider stakeholder groups plays a vital role throughout the business. By understanding our stakeholders, we can factor into boardroom discussions the potential impact of our decisions on each stakeholder group and consider their needs and concerns.
The directors consider that the following groups are the Company’s key stakeholders. The directors seek to understand the respective interests of such stakeholder groups so that these may be properly considered in decisions. The directors do this through various methods, including: direct engagement by board members; receiving reports and updates from members of management who engage with such groups; and coverage in our board papers of relevant stakeholder interests with regard to proposed courses of action. Each stakeholder group requires a tailored engagement approach to foster effective and mutually beneficial relationships.
Stakeholder
Our people
Their interests
Health and safety and working conditions
Training, development and prospects
Fair pay and benefits
How we engage
Regular training sessions
Intranet, all-staff emails and newsletters
Workforce posters and communications
Whistleblowing services
Annual Employee engagement survey reported to executive board
Board receives reports on a range of people matters
Board provides regular business updates which are shared widely
Leadership walks
Our customers
Safety
Service and product performance
Range of solutions
Efficiency
Initial meetings and negotiations
KPIs and feedback
Customer complaints
Contact centre
Marketing and communications
Executive director approval on significant contracts
Executive director engagement with senior executives of major customers
Board updates on trading and customer initiatives
Customer interests considered in key executive decisions
Our suppliers
Performance
Quality
Capability
Payment terms
Fair trading
Anti-bribery and corruption
Anti-slavery
Long term partnerships
Terms and conditions
Initial meeting and negotiations
Senior management engagement
Corporate responsibility reporting
Board approval on significant orders
Our investors
Comprehensive view of financial performance of the business
Comprehensive and reliable future plans
Environmental, social and governance factors
Regular meetings
Annual report
Corporate website
ESG reporting
Off site days
Regulatory bodies
Health and safety
Compliance with regulators
Worker pay and conditions
Consumer protections
Direct engagement with regulators
Regular reports from business on range of regulatory and issues to executive board
100% customer focussed in our approach to temporary security.
Passionate
We are hugely passionate about our business, and have been for over 30 years.
Professional
We take great pride in our professional approach to temporary security.
Accountable
Being fully transparent, is key to developing long lasting relationships with our customers.
Teamwork
Teamwork is the foundation on which VPS Group is built. It's something we instil in every member of our team.
Our Accreditations
VPS Group business units Nexus and VPS Site Security are approved by the SIA within the Approved Contractor Scheme (ACS) for Security Guarding, Key Holding and CCTV.
